91¸£Àû

How accessible this website is

We know some parts of this website are not fully accessible:

• most older PDF documents are not fully accessible to screen reader software
• live video streams do not have captions
• you cannot skip to the main content when using a screen reader

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, 

91¸£Àû London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the  AA standard, due to the non-compliances listed below.

 

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• Documents - Older documents may not comply with accessibility standards, failing WCAG 2.2 success criterion 1.1.1 (non-text content). When we publish new documents, we'll either ensure they all meet accessibility standards or create them as HTML pages.
• PDFs - Older documents may not be compliant with accessibility standards. This fails WCAG 2.2 success criterion 1.1.1 (non-text content). When we publish new documents, we'll make sure they all meet accessibility standards or create these documents as HTML pages.

Disproportionate burden

We are not currently claiming a disproportionate burden on our website content.

Content that's not within the scope of the accessibility regulations

• PDFs and other documents â€“ The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
  Any new PDFs or Word documents we publish will meet accessibility standards.
• Live video â€“ We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Our new website has been tested extensively throughout development to ensure it meets the required accessibility standard. It will continue to be monitored regularly using automated/assisted tools like Silktide and Axe DevTools to address any problems as they arise.

A further comprehensive manual audit of the website will be scheduled later in the year.

This statement was prepared on 17 February 2025. It was last reviewed on 17 February 2025.

This website was last tested on 17 February 2025. The test was carried out by the 91¸£Àû Web Team. The most viewed pages were tested using automated testing tools. A further audit of the website was carried out to the WCAG 2.2 AA standard.